Frequently Asked Questions

All payments are processed securely by Paddle.com as our Merchant of Record. Paddle handles all payment methods, invoicing, VAT/tax collection, and ensures PCI-DSS compliance. We accept all major credit cards, PayPal, and other regional payment methods supported by Paddle.

Paddle supports multiple currencies including USD, EUR, GBP, and many others. Prices are automatically displayed in your local currency based on your location.

Yes! Paddle automatically generates and emails you an invoice immediately after purchase. You can also access your invoices through your Paddle receipt or account dashboard.

VAT and sales tax are calculated and added at checkout based on your location. Paddle handles all tax compliance automatically.

All plugins are delivered instantly as digital downloads. After completing your purchase, you can download your plugin directly from your account dashboard. You will also receive an email with download instructions.

No, all our products are digital downloads. There is no physical shipping involved. You get instant access after purchase.

1) Download the plugin JAR file from your account. 2) Stop your Minecraft server. 3) Upload the JAR file to your server's plugins folder. 4) Restart your server. 5) Configure the plugin according to the included documentation.

Yes! You can re-download your purchased plugins anytime from your account dashboard. Your purchase history is permanently stored.

License terms vary by plugin. Check the specific plugin's license information on its product page. Most plugins allow use on a single production server, though some offer multi-server licenses.

No. Redistribution, sharing, or reselling of plugins is strictly prohibited and violates the license agreement. Each server owner must purchase their own license.

Most plugins are provided in compiled form. Decompiling or reverse engineering is prohibited unless explicitly allowed in the plugin's license. Some plugins may offer source code access as part of premium tiers.

Licenses are non-transferable. If you shut down your server, you cannot transfer the license to another person. However, you can use it on a new server you own (following the license terms).

Since our products are digital and delivered instantly, all sales are final upon download. By purchasing, you waive the 14-day EU withdrawal right as permitted for digital content. Refunds may be considered for technical issues that prevent functionality - contact support within 7 days of purchase.

For refund requests, contact Paddle support (as they are the Merchant of Record) or email us at [email protected] with your order details and reason for the request. Each case is reviewed individually.

The fastest way to get help is by opening a support ticket through your account dashboard. Our ticket system provides fast, tracked responses. For urgent matters only, you can email [email protected], though email responses may take up to 5 business days.

Yes! All plugins include free updates for the duration specified in the product description (typically lifetime or for a specified period). Updates are delivered through your account dashboard.

Always check the compatibility information on the plugin's product page before purchasing. We clearly list supported Minecraft versions. Incompatibility is not grounds for a refund, so please verify before buying.

Yes, an account is required to purchase and download plugins. This ensures you can access your purchase history and re-download plugins anytime.

To delete your account, please email us at [email protected]. Account deletion will permanently remove your account and all associated data. Note that access to purchased plugins will be revoked.

Yes! Under GDPR, you have the right to data portability. Please email us at [email protected] to request a copy of all your personal data in JSON format.

We take privacy seriously and comply with GDPR and Greek data protection laws. Read our Privacy Policy for full details on how we collect, use, and protect your data.

Support varies by plugin. Each plugin page lists compatible Minecraft versions. We actively support recent versions and update plugins for new releases.

Most plugins are built for Spigot and are compatible with Paper, Purpur, and other Spigot forks. Specific compatibility is noted on each plugin page.

We occasionally offer custom development services. Contact us at [email protected] with your requirements for a quote.

Please open a support ticket through your account dashboard for fast assistance. Include details about the bug including Minecraft version, server software, and steps to reproduce.